Impact of Technology Aided CRM on Financial Institutions Business Performance

Analysis of the Field

What is your analysis of the state of the field of international finance? Describe important issues or current dilemmas in the field.
Research Topic

State and provide background information for your research topic.
What are the current theories and areas of debate for your topic?
Are there particular industries or technologies that will be impacted by your topic? If this impact is positive, how can it be maximized, and if negative, how can this impact be mitigated?
Future Directions

As a global change agent, consider the future directions of international finance to address the following:

Indicate specific areas of further research in this topic that would prove beneficial.
What potential impact might the topic that you have chosen have on the overall state of the field and the future directions of international finance research in the next 3–5 years?

My topic is: Impact of Technology Aided CRM on Zimbabwean Financial Institutions Business Performance

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