1. Explain the function and role of the systems known as customer support, research and development, and human resources.
2. Describe the concept of strategic decision support and outline the main characteristics of such a strategic level system.
3. Outline and explain the four main component forces of the business environment.
1. Explain the role and function of maintaining minimum inventory levels and describe the elements that are required in order to calculate the minimum inventory level.
2. Describe a marketing information system and indicate the two main functions of marketing within the business environment.